%0 Conference Proceedings %A Munot, Simran %A Fiebig, Tobias %A Kaur, Mannat %+ Internet Architecture, MPI for Informatics, Max Planck Society Internet Architecture, MPI for Informatics, Max Planck Society Internet Architecture, MPI for Informatics, Max Planck Society %T "You just wanna sign on the dotted line and hope for the best": Navigating the Cloudscapes of Higher Education : %G eng %U http://hdl.handle.net/21.11116/0000-0011-03C0-0 %D 2025 %B 28th ACM SIGCHI Conference on Computer-Supported Cooperative Work & Social Computing %Z date of event: 2025-10-18 - 2025-10-22 %C Bergen, Norway %B Proceedings of the 28th ACM SIGCHI Conference on Computer-Supported Cooperative Work & Social Computing %I ACM

%0 Journal Article %A Kaur, Mannat %A Ramulu, Harshini Sri %A Acar, Yasemin %A Fiebig, Tobias %+ External Organizations External Organizations External Organizations Internet Architecture, MPI for Informatics, Max Planck Society %T "Oh yes! over-preparing for meetings is my jam :)": The Gendered Experiences of System Administrators : %G eng %U http://hdl.handle.net/21.11116/0000-000B-A1A4-5 %R 10.1145/3579617 %7 2023 %D 2023 %J Proceedings of the ACM Human-Computer Interaction %O PACMHCI %V 7 %N CSCW1 %& 1 %P 1 - 38 %Z sequence number: 141 %I ACM %C New York, NY %@ false %B The 26th ACM Conference On Computer-Supported Cooperative Work And Social Computing %O CSCW 2023 October 13-18, 2023 (Minneapolis, MN, USA)

%0 Journal Article %A Kaur, Mannat %A Parkin, Simon %A Janssen, Marijn %A Fiebig, Tobias %+ External Organizations External Organizations External Organizations Internet Architecture, MPI for Informatics, Max Planck Society %T "I needed to solve their overwhelmness": How system administration work was affected by COVID-19 : %G eng %U http://hdl.handle.net/21.11116/0000-000A-7B66-A %R 10.1145/3555115 %7 2022 %D 2022 %J Proceedings of the ACM Human-Computer Interaction %O PACMHCI %V 6, CSCW2 %& 1 %P 1 - 30 %Z sequence number: 390 %I ACM %C New York, NY %@ false %B 25th ACM Conference on Computer-Supported Cooperative Work and Social Computing %O CSCW 2022 Nov 8-22, 2022 (held virtually)

%0 Report %A Kaur, Mannat %A van Eeten, Michel %A Janssen, Marijn %A Borgolte, Kevin %A Fiebig, Tobias %+ External Organizations External Organizations External Organizations External Organizations External Organizations %T Human Factors in Security Research: Lessons Learned from 2008-2018 : %G eng %U http://hdl.handle.net/21.11116/0000-0011-292B-0 %U https://arxiv.org/abs/2103.13287 %D 2021 %X Instead of only considering technology, computer security research now<br>strives to also take into account the human factor by studying regular users<br>and, to a lesser extent, experts like operators and developers of systems. We<br>focus our analysis on the research on the crucial population of experts, whose<br>human errors can impact many systems at once, and compare it to research on<br>regular users. To understand how far we advanced in the area of human factors,<br>how the field can further mature, and to provide a point of reference for<br>researchers new to this field, we analyzed the past decade of human factors<br>research in security and privacy, identifying 557 relevant publications. Of<br>these, we found 48 publications focused on expert users and analyzed all in<br>depth. For additional insights, we compare them to a stratified sample of 48<br>end-user studies.<br> In this paper we investigate:<br> (i) The perspective on human factors, and how we can learn from safety<br>science (ii) How and who are the participants recruited, and how this -- as we<br>find -- creates a western-centric perspective (iii) Research objectives, and<br>how to align these with the chosen research methods (iv) How theories can be<br>used to increase rigor in the communities scientific work, including<br>limitations to the use of Grounded Theory, which is often incompletely applied<br>(v) How researchers handle ethical implications, and what we can do to account<br>for them more consistently<br> Although our literature review has limitations, new insights were revealed<br>and avenues for further research identified.<br> %K Computer Science, Computers and Society, cs.CY,Computer Science, Cryptography and Security, cs.CR,Computer Science, Human-Computer Interaction, cs.HC

%0 Conference Proceedings %A Kaur, Mannat %A De Boer, Robert J. %A Oates, Amanda %A Rafferty, Joe %A Dekker, Sidney %+ External Organizations External Organizations External Organizations External Organizations External Organizations %T Restorative Just Culture: A Study of the Practical and Economic Effects of Implementing Restorative Justice in an NHS Trust : %G eng %U http://hdl.handle.net/21.11116/0000-0011-2913-A %R 10.1051/matecconf/201927301007 %D 2019 %B International Cross-industry Safety Conference - European STAMP Workshop & Conference %Z date of event: 2018-10-31 - 2018-11-02 %C Amsterdam, The Netherlands %B 3rd International Cross-industry Safety Conference (ICSC) - 6th European STAMP Workshop & Conference (ESWC) (ICSC-ESWC 2018) %Z sequence number: 01007 %I EDP Sciences %B MATEC Web of Conferences %@ false